Forgot Your SSO ID? Get It Back in One Text
Open your messages, and send RJ SSO to 9223166166 from the mobile number you registered with. Your SSO ID lands back in your inbox within a minute — no helpdesk call, no waiting.
Forgot your SSO ID, or forgot your password?
These are two different problems with two different fixes, and mixing them up just wastes a step.
Don’t remember your username
Recover it by SMS using the instructions above. The system will text your SSO ID directly to your registered mobile number.
Remember username, password won’t work
This requires the Forgot Password tool, which resets your password using an OTP instead of an SMS lookup.
What you need for the SMS method to actually work
The recovery SMS only works if a few things line up. Most failed recovery attempts trace back to one of these three, not an actual system fault.
1. The right phone
The phone in your hand right now must be the one registered on your SSO account — not a new SIM with the same number ported later, and not a family member’s phone you used at signup.
2. Unblocked reception
You have normal SMS reception. DND (Do Not Disturb) settings on some networks block short codes like 9223166166 — check that first if nothing arrives.
3. Plain text format
You must send it exactly as written: RJ SSO, with a space and absolutely no punctuation marks.
What if that mobile number isn’t yours anymore
This is common — people register once, change phones a few years later, and never update their profile. If the number tied to your SSO ID is lost, deactivated, or reassigned, here is what you do.
1. Acknowledge SMS won’t work
You can’t self-recover by SMS — the system has no other automated way to reach you securely.
2. Call the Helpdesk
Contact the SSO helpdesk directly (numbers at the bottom of this page) and explain that your registered mobile is no longer active.
3. Prove your identity
Be ready to prove who you are — your Jan Aadhaar number, BRN, or SIPF details (whichever you originally registered with) will be asked for.
4. Fallback: e-Mitra Kiosk
If phone support doesn’t resolve it, an in-person visit to an e-Mitra kiosk is the fallback — they can verify identity documents directly rather than over a call.
Why people lose track of their SSO ID in the first place
Worth naming, because it’s rarely carelessness. None of these are unusual, and none of them mean starting over is the right move.
Set up and forgotten
It was set up years ago, for one specific service, and never touched again until a new department portal (say, an RPSC recruitment form) suddenly asked for it.
Done by someone else
A family member or an e-Mitra operator registered it on someone’s behalf, and the person themselves never saw the original username.
Multiple registrations
Registrations happened over time — once as a student, once as a job applicant — and it’s genuinely unclear which one is still active.
Don’t just register a new one — here’s why
When recovery feels slow, the tempting shortcut is to register a fresh SSO ID instead of chasing down the old one. Resist it, especially if you’ve ever used your SSO ID for a recruitment application (RPSC, RSMSSB, RSSB) or through Shala Darpan.
You lose your history
Your application history, exam form status, and past submissions are tied to the original ID, not a new one.
It creates system flags
A second SSO ID under the same Jan Aadhaar, BRN, or SIPF record creates a duplicate the system will eventually flag, which is more work to untangle later than recovering the first one now.
Recovery is still faster
Recovery, even the slow route through the helpdesk, is still faster than re-doing every single application you’ve already submitted under the old ID.
Recovery is also when scams try hardest
The moment someone’s locked out is exactly when they’re least careful — which is why this is worth saying plainly.
It is completely free
The real recovery method is free and only ever asks you to send an SMS to 9223166166. Nobody legitimate charges a fee to “retrieve” your SSO ID.
No OTP calls
The SSO helpdesk will never call you asking for your OTP to “verify and recover” your account — that’s not how the system works, and it’s a common scam pattern.
Use official channels
Only use the official number and portal. Search results and forwarded messages claiming to offer “SSO ID recovery services” are not affiliated with the government and should be ignored.
Recovery-specific FAQ
How many times can I request the recovery SMS?
I have more than one SSO ID from different years — which one do I recover?
Does SSO ID recovery cost anything?
Can I recover my SSO ID without my registered mobile at all?
I recovered my SSO ID — now what?
Will recovering my SSO ID show it to anyone else, like family members with the same phone?
Reference details
| Purpose | Details |
|---|---|
| Recover SSO ID by SMS | Send RJ SSO to 9223166166 from your registered mobile |
| SSO helpline | 0141-2925554, 0141-2925555 |
| Technical support email | helpdesk.sso@rajasthan.gov.in |
| Official SSO portal | sso.rajasthan.gov.in |
| Aadhaar / Jan Aadhaar helpline | 1800-180-6127 |
This is an independent informational guide and is not affiliated with the Government of Rajasthan. Only recover your SSO ID through the official SMS code or portal at sso.rajasthan.gov.in.