🔑 Rajasthan Single Sign-On · Password Reset

Forgot Password? Reset Your Raj SSO Login Online

If you know your username but your password keeps failing, don’t waste time guessing and risking an account lock. Change it right now using a quick OTP. No help desk required, and no app to download.

Reset Password on Official Portal → OTP not arriving? Skip to troubleshooting ↓

FreeZero charges

< 2 MinutesFast process

OTPWorks by code

InstantImmediate access

Step-by-step process

How to reset your password and open your account

Forget downloading a separate app; everything happens right on the official Rajasthan government web portal. Here is how to get back into your account online.

Open the login screen

Go to the official www address (https://sso.rajasthan.gov.in/signin).
Find the reset link

Don’t try to log in yet. Look just below the login box and click the “Forgot Password” link.
Prove it’s you

Enter your exact SSO ID (your Digital Identity). Then, choose how you want to get your OTP—via the mobile number you used for registration, your email address, or your Aadhaar number.
Create a new password

Enter the OTP, type a strong new password, and hit submit. You can now sign in immediately.

Important: The system will never show you your old password. For security, creating a new one is the only way back in.

Related tools

Everything else you might need

Login → Sign in once you update your password Forgot SSO ID → Search and retrieve it via SMS Register → Create a new digital identity Delete or Merge → Clean up your duplicate profiles Update Profile → Change details while you have access Helpdesk → Find application contact details

Double check before resetting

Are you sure it’s the password?

Often, people think they forgot their password, but they actually have the wrong username. Mixing them up just wastes a step.

Invalid Password

You are in the right place

If the portal shows this exact error, you have the right username but the wrong password. Use the steps above to reset it immediately.

User Does Not Exist

You have the wrong username

Do not try to reset your password. Instead, you need to find your actual username by sending an SMS (RJ SSO) to the system. Once you get your correct ID back, try to log in again.

Troubleshooting

When the reset OTP doesn’t show up

You requested a reset, but your phone is completely silent. Check these three things before assuming the govt portal is down.

1. Is it the correct phone?

The OTP only goes to the exact mobile number you used during your initial SSO registration. If you bought a new SIM or used a relative’s phone to sign up, that is where the text is going.

2. Network DND blocks

Sometimes, active Do Not Disturb (DND) settings on your mobile carrier block short-code automated messages from coming through.

3. Typo in the username

If you mistyped your SSO ID by even one letter on the recovery screen, the system might be trying to send an OTP to someone else entirely.

Lost Mobile Number

The Hard Way: Resetting without your registered mobile

If the phone number tied to your account is dead, lost, or reassigned, the online OTP method will not work. You cannot bypass this online, but you have two official options to get back in.

In-Person

The Biometric Route

Visit your nearest local eMitra kiosk. They can verify your identity using biometric thumbprints (Jan Aadhaar) and update your profile to a new mobile number on the spot.

Remote Support

The Support Route

Contact the official customer care help desk. Call the helpline number (0141-2925554) or email helpdesk.sso@rajasthan.gov.in. Be prepared to provide your original reg details to prove ownership.

Account Types

Does it matter how you registered?

The reset process looks identical for everyone, but the backend verification changes based on whether you are a regular citizen, a business, or a government employee.

Citizens & Businesses

Use Jan Aadhaar, Bhamashah, or BRN to receive the OTP. Once reset, you can continue applying for rpsc, rssb, or rsmssb recruitment exams without losing your history.

State Employees

Government staff use their SIPF details to verify their identity. Once the password is changed, you will immediately regain access to Shala Darpan and your employee dashboard.

To enjoy the full benefits of a single sign-on, always remember to fully logout when using a shared computer at a cyber cafe. Simply closing the browser does not end your session.

Reference

Quick Help

Purpose	Details
Official SSO portal	sso.rajasthan.gov.in
SSO helpline / customer care	0141-2925554, 0141-2925555
Technical support email	helpdesk.sso@rajasthan.gov.in
Aadhaar / Jan Aadhaar helpline	1800-180-6127

Common questions

Password-specific FAQ

How many times can I try to guess my password?

If you enter the wrong password too many times (usually 5 attempts), your account will be temporarily locked for security. It is always faster to just use the “Forgot Password” tool than to risk a lockout.

हिंदी में: SSO ID ka naya password kaise banaye?

Agar aap apna password bhool gaye hain, toh sso.rajasthan.gov.in par jayen aur login box ke neeche ‘Forgot Password’ par click karein. Apna SSO ID aur registered mobile number daalein. OTP aane par naya password banate hain. (Purana password kaise dekhe? System purana password nahi dikhata, naya hi banana padega).

Can I reset my password through an SMS code?

No. Password recovery requires an OTP generated directly on the web portal. The SMS method (sending RJ SSO to 9223166166) is only used for finding a lost username, not for passwords.

What is the full form of SSO?

Single Sign-On: It’s one digital identity to access hundreds of govt services without making new accounts for each one.

This is an independent informational guide and is not affiliated with the Government of Rajasthan. Only recover your SSO ID or reset your password through the official SMS code or portal at sso.rajasthan.gov.in.